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10 Product Signals that Should Trigger Sales but don’t
Signals You Should Be Routing:
1
Invited multiple users
5
Reached 3rd login milestone
9
Contacted support with billing question
2
Hit feature paywall
6
Shared dashboard or report
10
Dropped in usage after peak
3
Exceeded free tier limit
7
Opened pricing multiple times
4
Added billing info but didn’t convert
8
Searched help docs for “limits”

Playbook Examples:
Expansion: Invite trigger → AE call
Reactivation: Drop in usage → Agentforce email draft

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