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Veeranch Srivastava

Jul 18 min read

Agentforce Service Assistant: How Salesforce Embeds AI Guidance Directly Into Service Cloud Case Resolution

Sandeep Supehia

May 13 min read

How One Service Team Cut Order Status Call Time by 60% with Agentforce Voice

Veeranch Srivastava

Mar 294 min read

Enabling Mobile-First Voice Calling for Salesforce Service Cloud Voice Users with Amazon Connect

Jul 2, 20252 min read

GA Launch Alert: Unified Voice Routing Now Available

Truffle HQ 1000 Brickell Ave, Suite 750 – 1723, Miami, FL 33131

India Office: Truffle Consulting, 6th Floor, Naar Tower, Phase-8b, Sector 74, Mohali - 140308

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