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Aug 212 min read

The Agentic Customer Engagement Center

Sandeep Supehia

Aug 74 min read

How to Automate Sales Playbook Execution in Salesforce with Agentforce

Aug 12 min read

Why It’s Time to Move Off Agentforce (Default): The Shift to Employee Agents

Jul 242 min read

From Missed Calls to Closed Deals: AI Voice for Salesforce

Jun 272 min read

Agentforce + Service Cloud Voice: The Next Evolution in CX Automation

Kumar Kritanshu

Jun 234 min read

5 Reasons your Company needs an AI Committee

Kumar Kritanshu

Jun 132 min read

Cheat-Sheet: Agentforce vs. Einstein

May 292 min read

Your Ops Are Slowing You Down

Apr 34 min read

AgentForce in Action: Real-World Use Cases That Redefine CX

Feb 253 min read

Customer Satisfaction is Tanking? Here’s How TMT Companies Can Flip the Script

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